Practice Policies

INSURANCE

I am an out-of-network provider and do not accept insurance or deal directly with insurance companies. I can provide you with a receipt upon payment, which you can submit to your insurance company if you have out-of-network benefits and reimbursement.

LATE OR MISSED APPOINTMENT POLICY

  • Changes to a scheduled appointment require 48 business hours advance notice for all appointments.
  • If you miss, cancel, or reschedule a scheduled appointment without 48 business hour notice, this will result in a charge for the full fee of the scheduled appointment.
  • If you are late to an appointment, this session remains the full fee of the scheduled appointment.

PAYMENT

I will email you fee agreement so you can review rates prior to your first visit. Payment is due upon service. You will need a credit card to reserve your first appointment and keep on file for future appointments.

  • Cash or check accepted at time of visit
  • Venmo
  • Chase Quickpay
  • Credit card payments require an additional processing fee ($15) per session.

INSURANCE FAQs

Do you accept insurance?

I am not on any insurance panels and do not accept insurance. I do not deal with insurance companies directly. Depending on your out-of-network benefits, you may be able to submit my bill for reimbursement for your visits.

How do I find out if I have any coverage for out-of-network therapy visits?

I recommend that you contact your insurance company regarding your mental health outpatient benefits for out-of-network providers before your first visit with me if you plan to file claims for reimbursement. Usually there is a phone number listed on the back of your card or you can look at your policy under out-of-network coverage to find out your deductible and member coinsurance.

When should I find out about my coverage?

I recommend checking your out-of-network benefits before your first visit with me if you plan to try to file for reimbursement.

How do I file for reimbursement?

This depends on your insurance company so it’s helpful to ask them on the same phone call how to do the reimbursement process for out-of-network providers. Some have online, fax, or mail-in procedures. I can provide a receipt for your visit upon payment that verifies your visit and includes codes so that you can usually file this form to submit your out-of-network claims with your company. It can take 30 to 90 days to get your money back. You should also try to file as soon as your get your receipt because some companies have a time limit from the visit date.

How much will I get covered?

The out-of-network coverage varies based on your insurance company and your specific health insurance plan. You likely will have to file enough out-of-network claims to meet your out-of-network deductible and then your coverage may kick in to cover a percentage afterwards.

Insurance companies typically calculate reimbursement based on their own “allowable amount” for each code, which is what they think the visit should cost. Allowable amounts vary by insurance company and also year to year.

Notice of Privacy

The content on this website is for general information and educational purposes only, and is not intended to substitute professional services. Visiting this website or contacting Dr. Wei by e-mail or phone does not constitute or establish a therapeutic or professional relationship.

Advertisements